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Playbooks

Elevator Pitch

One-liner: "We help mid-size companies cut cloud costs 20-30% without a FinOps hire. Flat monthly pricing, 30-second onboarding, 1-click optimization with automatic rollback."
The 3-Step Story
1. Connect (30 seconds) — Secure OAuth or CloudFormation. Billing and usage metadata only. No scripts, no agents. 2. Discover (AI) — Finds idle resources, rightsizing, commitment gaps, anomalies across all accounts. 3. Execute (1-click) — Implements savings with approval workflows and automatic rollback.
Why We're Different (6 things)
1. 30-second onboarding — OAuth or CloudFormation, no lengthy setup 2. Billing metadata only, zero risk — no infra changes without approval; automatic rollback 3. 1-click optimization — we implement it, not just show PDFs 4. True multi-cloud — AWS + Azure + GCP unified, day one 5. Carbon tracking built in — CSRD compliance reporting 6. Marketplace native — Azure Marketplace, MACC-eligible

💰 Pricing

Critical: We do NOT charge % of savings. That model is toxic — causes measurement disputes, procurement friction, unpredictable bills. We charge flat monthly tiers.
TierPriceManaged SpendSubsWhen to Offer
Starter $497/mo Up to $50K 1 Small companies, test accounts, foot in the door
Growth $1,497/mo Up to $250K 3 Core market (200-1,000 employees)
Scale $2,997/mo Unlimited Unlimited 1,000-2,000 employees, SSO + API + dedicated support
Sprint $4,997 one-time 30-day pilot Lead with this. Door opener, proves value, upsells to subscription.
Design Partner discount: $2,997 Sprint (instead of $4,997) in exchange for a case study + Marketplace review.

FinOps hire comparison: A good FinOps analyst costs $150K+/year. Our full platform is $18K/year on the Growth tier. And we deliver value in week 1, not after a 3-month hiring process.

🎯 Target ICP

DimensionTarget
Company Size200-2,000 employees
Cloud Spend$20K-$200K/month (Azure primary)
FinOps TeamNone — DevOps or Finance handles part-time
GeographyUS primary, Canada, UK/EU secondary
VerticalsSaaS/Tech, Healthcare Tech, FinTech, E-commerce, Education
Funding StageSeries B-C (post-growth, cost-conscious)

BUYING TRIGGERS

  • Sudden bill shock (surprise overspend)
  • Cloud costs growing faster than revenue
  • Multi-cloud complexity (adding Azure to AWS)
  • Need for cost accountability / chargeback
  • Post-Series B cost discipline from board

🚶 Door-to-Door Script

Walk-In Opener (direct, value-first)
"Hi, I'm [Name] from CloudExpat — we're a local Toronto company. We help mid-size tech companies cut their cloud costs by 20-30%, flat monthly pricing. Is [specific person] available for a quick chat? Happy to just leave my card too."
Always lead with the Pilot Offer: "2-week savings triage. We connect to your billing and usage metadata only — no access to workloads or data. If there's nothing to save, we'll tell you on the first call. Everyone says yes to free."

Follow-Up Email

Discovery-first (softer tone, after walk-in)
Hi — I'm the founder of CloudExpat, based here in Midtown Toronto. We're building a platform that helps engineering and finance teams better understand and manage cloud infrastructure costs. I'm speaking with a few Toronto tech teams to learn how companies currently handle cloud cost visibility. Would you be open to a short 15-minute conversation?
Outbound (direct, Sprint-first)
Hi [Name], noticed your company runs on [Azure/AWS]. We helped [similar company type] cut their cloud bill by 22% in 3 weeks. If cloud spend is a concern, we're offering a 3-week Azure Savings Sprint — fixed price, results-guaranteed. Since we're on Azure Marketplace, you can engage us through your existing Azure agreement. Open to a 15-minute call?

🔗 LinkedIn Scripts

Connect Note (300 character limit)
Hi [Name] — I'm the founder of CloudExpat (Midtown Toronto). [Company] runs a [SaaS platform / data-heavy workload] — would you be open to a quick 15 min chat? We focus on billing metadata to find the fastest, lowest-risk savings.
DM (after they accept connection)
Thanks for connecting, [Name]. I reached out because [Company] runs [specific workload], and cloud waste often hides across environments and shared services. I'm the founder of CloudExpat. After years as a developer and tech team manager, I built it to close the gap between what SMBs spend on cloud and what providers make easy to manage. If useful, I can do a 15-min call and share the 5 areas we check first (idle resources, right-sizing, storage/transfer, commitment gaps, guardrails). If it's not a fit, I'll say so quickly. Would next week work?
LinkedIn People Search (2-minute trick)

📨 Outbound Sequence

12-15 touches over 4-6 weeks. Multi-channel: LinkedIn + Email.

#ChannelTypeContent
1LinkedInConnectUse connect note template above
2LinkedInDMValue-first message (not a pitch) — use DM template
3EmailColdOutbound email template — mention Sprint
4LinkedInContentShare a relevant insight (cost stat, blog post)
5EmailFollow-upDirect Sprint offer with specific savings %
6LinkedInEngageComment on their content, keep warm
7EmailBreakup"Totally understand if timing isn't right. Leaving this here in case it becomes relevant."

🏃 Sprint Pitch

Lead with the Sprint. It's the door opener. Fixed $4,997 price, 3-week engagement, clear deliverables. Low friction to buy, proves the platform, converts naturally to subscription.
Sprint Pitch (use in calls)
We offer a 3-week Azure Savings Sprint for a fixed $4,997. Here's what you get: 1. Full savings backlog by resource and owner 2. Policy guardrails to prevent cost creep 3. RI/Savings Plan strategy with specific recommendations 4. Weekly reporting baseline We typically find 8-18% savings in 30 days. If there's nothing to save, we'll tell you in the first week. And since we're on Azure Marketplace, you can use existing cloud credits — no separate procurement.

WHY IT WORKS

Low frictionFixed price, no % disputes, no open-ended engagement
Immediate valueFindings in week 1, full report by week 3
Proves the platformCustomer sees CloudExpat working on their real data
Natural upsell"Want to keep monitoring continuously?" → subscription
Marketplace buyMACC-eligible, use existing cloud credits

🔍 Discovery Call Guide

Questions to Ask
  1. Which cloud providers are you on? (AWS / Azure / GCP / multi?)
  2. Roughly what's your monthly cloud spend? (Even a range helps)
  3. Who owns cloud costs today? Is there a dedicated FinOps team or does DevOps/Finance handle it?
  4. What tools do you use for cost visibility? (Native dashboards? Spreadsheets? Nothing?)
  5. Have you had any surprise bills or cost spikes recently?
  6. Are you using Reserved Instances or Savings Plans? Do you know your coverage?
  7. How do you handle dev/test environments? Always-on or scheduled?
  8. Is cost accountability by team or project something you track?
  9. If we could find 20% savings in 3 weeks, who would need to approve a pilot?
5 Areas We Check First (share on call)
Pre-Meeting Checklist

🛡 Objection Handling

"We already use Azure Cost Management / Cost Explorer"

Response: "Azure Cost Management shows you data. We show you what to do about it. ACM can tell you that you spent $50K on VMs last month. It can't tell you which project that was for, or that 12 specific VMs could be rightsized to save $15K. We find the savings AND implement them with 1-click — with automatic rollback if anything goes wrong."

"Security concerns / we can't give access"
"It takes too long to set up"
"We're not looking for a new vendor right now"
"We handle cloud costs internally"
"We need procurement approval / need to run it through purchasing"
"We're multi-cloud, will this work?"

Competitive Positioning

Our niche: Too small for Cloudability/CloudHealth ($100K+ minimums). Too complex for native Cost Management alone. Need "done with you" not "DIY dashboard." No dedicated FinOps team.
CompetitorTheir StrengthOur Angle
Azure Cost Mgmt Free, built-in Shows data, not decisions. We implement savings. They're a speedometer — we're a mechanic.
Vantage Developer-friendly, strong AWS We're Azure-native. Their Azure support is secondary. We also implement, not just visualize.
CloudZero Unit cost economics They're great for large companies tracking cost-per-customer. We're for SMBs who need to find and fix waste NOW.
ProsperOps Automated RI purchasing RI/SP is one piece. We cover idle resources, rightsizing, storage, AND commitment strategy — full picture.
Cloudability / CloudHealth Enterprise-grade $100K+ minimums, 6-month implementations. We're live in 30 seconds for $497/mo. Different market entirely.
Competitive sound bite
"Azure Cost Management is a speedometer. Vantage and CloudZero are fancy dashboards. We're the mechanic who actually fixes the car. 30-second setup, 1-click optimization, automatic rollback."

👥 Buyer Personas

VP Engineering / CTO (Champion)
PainEscalating cloud bills, pressure from CFO, no time to investigate
NeedsClear visibility, actionable savings, easy integration
EvaluatesEase of setup, time to value, multi-cloud support, security model
TriggerCloud costs growing faster than revenue
Language"Rightsizing", "idle resources", "billing metadata only", "automatic rollback"
CFO / Head of Finance (Budget Approver)
DevOps Manager / Cloud Architect (Technical Evaluator)

🏪 Azure Marketplace

Policy compliance — NEVER say these in listing metadata or writing:
• MACC eligibility
• Co-sell status or eligibility
• IP Co-sell participation
Verbal in sales conversations only. Frame as: "Some customers can apply marketplace purchases toward their commitment — your Microsoft rep can confirm."

MARKETPLACE AS PROCUREMENT RAIL

Azure Marketplace is NOT lead generation. It's a closing mechanism. Create demand externally (outbound, content, partners), then close THROUGH Marketplace to reduce procurement friction.

MilestoneTimelineRequirement
Co-Sell ReadyWeek 4Transactable offer + one-pager + pitch deck + sales contact
IP Co-SellMonth 6-12$100K trailing 12-month Azure-consumed revenue + technical validation

💡 Hard Truths

Internalize these. They should shape every conversation.

% of savings pricing is toxic Causes measurement disputes, procurement friction, unpredictable bills. Flat tiers only.
Marketplace is procurement, not lead-gen Create demand externally. Close through Marketplace.
Azure Cost Management is free Don't compete on "cheaper." Compete on decisioning + implementation + governance.
No reviews = no trust Get 3-5 reviews from design partners ASAP. Nothing else matters more.
Winners sell implementation, not dashboards Position as "we operationalize savings" — not another cost visibility tool.
$0 revenue as of March 2026 Every conversation is a chance to change this. Lead with Sprint. Close fast.